Barber At Your Door ("we," "us," or "our") operates at barberatyourdoor.com and provides premium mobile barbering services throughout South Florida. This Privacy Policy explains how we collect, use, and protect the information you share with us when you book an appointment or contact us.
1. Information We Collect
When you submit a booking request or contact us, we collect:
- —Name — to address you and confirm your appointment.
- —Phone number — to confirm appointments and send reminders.
- —Email address — to send booking confirmations and follow-up communications.
- —Service address — the location where you'd like us to provide services.
- —Service preferences — the services you request, so we arrive prepared.
- —Payment information — processed securely through our payment provider. We do not store card details on our servers.
We do not collect sensitive personal information such as government ID numbers, financial account details, or health information.
2. How We Use Your Information
We use the information we collect solely to:
- —Confirm and fulfill your appointment.
- —Contact you regarding scheduling, rescheduling, or cancellations.
- —Process your deposit and final payment.
- —Respond to questions or service inquiries.
- —Improve our service quality and client experience.
We will never use your information to send unsolicited marketing messages without your consent, and we will never sell your personal information to any third party.
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share limited information only with:
- —Payment processors — to securely process your deposit and payment. These providers are bound by their own privacy policies and applicable law.
- —Scheduling tools — third-party booking software we may use to manage appointments.
- —Legal requirements — if required by law, court order, or government authority.
4. Data Retention
We retain your personal information only as long as necessary to fulfill your appointment and for a reasonable period afterward to address any follow-up questions or disputes. You may request deletion of your information at any time by contacting us at the address below.
5. Third-Party Links
Our website links to Instagram (instagram.com/barber_at_your_door). We are not responsible for the privacy practices of third-party platforms. We encourage you to review Instagram's privacy policy before interacting with our profile or sending direct messages through their platform.
6. Cookies & Analytics
Our website is a static informational site. We do not currently use tracking cookies, behavioral advertising, or third-party analytics services that collect personally identifiable information.
7. Your Rights
You have the right to:
- —Access the personal information we hold about you.
- —Request correction of inaccurate information.
- —Request deletion of your information.
- —Opt out of any future communications.
To exercise any of these rights, contact us at support@barberatyourdoor.com.
8. Security
We take reasonable precautions to protect your information. Our website is served over HTTPS. Payment processing is handled by PCI-compliant third-party providers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: